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Firefox crashes

  • 4
  • 1 nwere nsogbu anwere nsogbu a
  • 7 views
  • Nzaghachi ikpeazụ nke uri.argaman

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Hi,

please help me. Since this morning I cant start it. Crashes every time. Also if i try "firefox -safe-mode" These are the crash IDs: Crash ID: bp-a74ee9bc-79d4-4e71-9fb4-e26fe2140928 Crash ID: bp-01509dbd-9c6c-445e-9f87-4b4002140928 Crash ID: bp-5647cc6a-202b-4f2d-b3a1-396e22140928 Crash ID: bp-13790de5-77e7-4c6f-ba42-6a26b2140928 Crash ID: bp-aacab536-d072-451b-beca-a6a432140928 Thanks for you help!

Hi, please help me. Since this morning I cant start it. Crashes every time. Also if i try "firefox -safe-mode" These are the crash IDs: Crash ID: bp-a74ee9bc-79d4-4e71-9fb4-e26fe2140928 Crash ID: bp-01509dbd-9c6c-445e-9f87-4b4002140928 Crash ID: bp-5647cc6a-202b-4f2d-b3a1-396e22140928 Crash ID: bp-13790de5-77e7-4c6f-ba42-6a26b2140928 Crash ID: bp-aacab536-d072-451b-beca-a6a432140928 Thanks for you help!

Asịsa ahọpụtara

Uri, I am happy that chkdsk worked. However as far as I am aware you can Shift Click the Firefox Icon to start it in Safe Mode. Just to double check, is this not working anymore?

Gụọ azịza a na nghọta 👍 1

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Hi uri.argaman, The Javascript api is being called on start up, do you have a homepage that calls a script? If it does not start, this would be hard to change. In safe mode, can you change the homepage or the page that is loading the JavaScript?

If this is not the case, you may need to start with the profile manager to see if its the installation. Profile Manager - Create, remove or switch Firefox profiles

You can also back up the profile Back up and restore information in Firefox profiles if it ends up needing a Clean reinstall.

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Thanks for your reply. All of these solutions require Firefox to start in order to do them so there is no point of giving them as solutions to my problem. Maybe you should consider bringing back the option to start the browser on safe mode like in the good old days when Firefox was a great browser.

Anyway my problem was local and was solved by running chkdsk.

Thanks for the effort.

Uri

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Asịsa Ahọpụtara

Uri, I am happy that chkdsk worked. However as far as I am aware you can Shift Click the Firefox Icon to start it in Safe Mode. Just to double check, is this not working anymore?

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Thank you guigs2! I was trying the shift method and it didn't work. Now I see it works so maybe it also was my problem. Good to know you still have this option. Thanks again!