Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can not access my primary email anymore-disappeared -

more options

when signing out of gmail, both account names would appear--the secondary one had not appeared for a week, so I emailed google help--what happened was that my primary account has disappeared! I cannot access it at all....the secondary one is the only one that now shows...this is frightening...please help...

when signing out of gmail, both account names would appear--the secondary one had not appeared for a week, so I emailed google help--what happened was that my primary account has disappeared! I cannot access it at all....the secondary one is the only one that now shows...this is frightening...please help...

Asịsa ahọpụtara

Phillip--you are the best!!! of course I should have thought of that --but can get so upset and worried -it's hard to think straight...I thought I was forever going to have to go in thru explorer--which is not as good as mozilla (of course!)

so silly of me--again, many thanks for taking the time to help--you're just great...wishing you well.

Gụọ azịza a na nghọta 👍 0

All Replies (2)

more options

hello candice6443, click on add account on the bottom of the google login form in order to to sign into another account that isn't listed there yet.

more options

Asịsa Ahọpụtara

Phillip--you are the best!!! of course I should have thought of that --but can get so upset and worried -it's hard to think straight...I thought I was forever going to have to go in thru explorer--which is not as good as mozilla (of course!)

so silly of me--again, many thanks for taking the time to help--you're just great...wishing you well.