Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why doesn't Firefox automatically recognize downloaded files?

  • 6
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke FredMcD

more options

When I rename a file before downloading from a Web site, mostly html format, Firefox -- unlike other browsers -- save it without an extension, which makes it impossible to search it later, or to open it. For it to save correctly I must add the extension, being it html or pdf. Is there a way to customize how Firefox saves files? Thanks

When I rename a file before downloading from a Web site, mostly html format, Firefox -- unlike other browsers -- save it without an extension, which makes it impossible to search it later, or to open it. For it to save correctly I must add the extension, being it html or pdf. Is there a way to customize how Firefox saves files? Thanks

All Replies (6)

more options

Try to rename (or delete) the mimeTypes.rdf file in the Firefox profile folder to reset all file actions.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
more options

Thanks. Followed your advice. Unfortunately the problem persists. Unless I add the extension manually, the downloaded file is unrecognizable.

more options

Separate Issue; Your System Details shows;

Add-ons

Name: 1Password extension for Firefox 4 Version: 3.8.21 Enabled: false ID: firefox4@1password.com Name: 1Password extension for Firefox 5 Version: 3.8.21 Enabled: false ID: firefox5@1password.com

If these are out of date, they should be removed, Check the others also.

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift (Mac Options) > key, and then starting Firefox. Is the problem still there?

more options

Sadly, none of these has helped. Still, I appreciate your taking the time to respond. I guess I'll continue to use Firefox for some purposes, but not for saving documents. Too bad.

more options

Please go thru the steps of how you do downloads.