Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

I looked at your articles but my new computer wont let me install it, can you help?

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke jayelbe

Cburns93
Cburns93
more options

I used firefox on my old ASUS laptop. I just got a new one and was trying to install firefox on it today. I would get all the way to the Install setup page and I would click install and it would begin downloading. about halfway through everytime a message would pop up reading "your download was interrupted" and no matter what I would do it would not work.

I used firefox on my old ASUS laptop. I just got a new one and was trying to install firefox on it today. I would get all the way to the Install setup page and I would click install and it would begin downloading. about halfway through everytime a message would pop up reading "your download was interrupted" and no matter what I would do it would not work.

Asịsa ahọpụtara

Hi Cburns93,

Sorry you're having difficulty downloading Firefox.

Could you please try using the relevant download link on this page? https://www.mozilla.org/en-US/firefox/all/

This version will fully download Firefox before the install setup page appears, so it should bypass the issue you've had.

Let us know if it works! Best,


Jayelbe

Gụọ azịza a na nghọta 👍 1

All Replies (1)

jayelbe
jayelbe
more options

Asịsa Ahọpụtara

Hi Cburns93,

Sorry you're having difficulty downloading Firefox.

Could you please try using the relevant download link on this page? https://www.mozilla.org/en-US/firefox/all/

This version will fully download Firefox before the install setup page appears, so it should bypass the issue you've had.

Let us know if it works! Best,


Jayelbe