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I cannot open yahoo mail login page over wireless using FF 35.0

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  • Nzaghachi ikpeazụ nke FredMcD

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Ever since FF updated to 35.0 I can not open yahoo mail log in,

using wireless.  It seems to work only if plugged in.  If I open it in IE 11 I seem to have no issues though regardless of how I connect. I have tried several of the suggestions safe mode, resetting, firewall, etc but no luck. 

Running Win7 64 bit (with latest updates), Firefox v35.0

Ever since FF updated to 35.0 I can not open yahoo mail log in, using wireless. It seems to work only if plugged in. If I open it in IE 11 I seem to have no issues though regardless of how I connect. I have tried several of the suggestions safe mode, resetting, firewall, etc but no luck. Running Win7 64 bit (with latest updates), Firefox v35.0

All Replies (4)

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Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape "9.5.5" Adobe PDF Plug-In For Firefox and Netscape 11.0.10

Shockwave Flash 16.0 r0 Shockwave Flash 13.0 r0

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v16.0.0.257
https://www.adobe.com/products/flashplayer/distribution3.html

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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Thanks FredMcD, The computer I sent the question from is not the one I have the issue with. I did however go ahead and remove the duplicate adobe programs Thanks for catching that. I have also cleared cache, cookies, etc on the computer in question but that did not seem to resolve the issue.

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Okay, Using wired you have access, using wireless, none. I take it both are going thru the same modem?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.