Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In trying to get on my AOL mail I get a dialog box telling me Firefox is using a server that won't allow access. this just starting happening this afternoon.

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke cor-el

more options

in trying to access my AOL mail a dialog box appears saying Firefox is accessing a server that will not allow it to get to AOL. There is a mention that it may be caused by your cookies settings. I have not done anything to change those settings so am curious how to solve.

in trying to access my AOL mail a dialog box appears saying Firefox is accessing a server that will not allow it to get to AOL. There is a mention that it may be caused by your cookies settings. I have not done anything to change those settings so am curious how to solve.

All Replies (2)

more options
more options

You can check if DOM Storage is enabled.

This issue can be caused by corrupted cookies or cookies that are blocked.

  • check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

You may have to enable third-party cookies. You can allow third-party cookies only from visited domains.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"

You can set the network.cookie.thirdparty.sessionOnly pref to true on the about:config page to make third-party cookies behave as session cookies that expire when Firefox is closed.