Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Unable to send or receive emails

edward.oyivo
edward.oyivo
more options

I've been using Thunderbird in office for a couple months now, never had any problems. Today, nobody is able to send or receive messages.

After selecting "get all new messages," the following error message pops up:

"The current operation on 'Inbox' did not succeed. The mail server for account <my email address> responded: Unable to open mailbox."

When trying to send a message, the following error appears:

"An error occurred while sending mail. The mail server responded: Unexpected failure, please try later. Please check the message and try again"

I've been using Thunderbird in office for a couple months now, never had any problems. Today, nobody is able to send or receive messages. After selecting "get all new messages," the following error message pops up: "The current operation on 'Inbox' did not succeed. The mail server for account <my email address> responded: Unable to open mailbox." When trying to send a message, the following error appears: "An error occurred while sending mail. The mail server responded: Unexpected failure, please try later. Please check the message and try again"

Asịsa ahọpụtara

Christ,

Work for an exceptionally small company, I technically am an "IT folk," though my job mostly deals with media production and editing. Anyway, we ended up just resetting the server and it started working again.

Thanks for the reply though.

Gụọ azịza a na nghọta 👍 0

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Did you talk to your IT folks?

edward.oyivo
edward.oyivo Jụọ onye nwe ya ajụjụ
more options

Asịsa Ahọpụtara

Christ,

Work for an exceptionally small company, I technically am an "IT folk," though my job mostly deals with media production and editing. Anyway, we ended up just resetting the server and it started working again.

Thanks for the reply though.