Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Windows Mail -> Thunderbird. Online help does not match program. How to Import?

  • 2
  • 3
  • 1 view
  • Nzaghachi ikpeazụ nke Dayleh

more options

I'm attempting to follow the Thunderbird directions (https://support.mozilla.org/en-US/kb/switching-thunderbird#w_switching-from-windows-mail-or-windows-live-mail-to-thunderbird) online for Converting from Windows Mail (Not Live Mail) to Thunderbird. I'm at the Import Step. The instructions say:

"In Thunderbird, go to Tools | ImportExport | Import all messages from a directory | Also from its subdirectories."

Under Tools, there is an Import, but no ImportExport. When the Import option is chosen, it does not allow for a directory location, only what to import (Eveything, Mail, Contacts, etc.) When choosing "Import Everything" and pressing "Next" nothing is in the list to import. The "Next" button does nothing and the Cancel Button cancels the entire Import.

Can someone explain (or point to a current and accurate article on) how to import all mail (with local mailboxes and file structures kept intact).

Thanks.

I'm attempting to follow the Thunderbird directions (https://support.mozilla.org/en-US/kb/switching-thunderbird#w_switching-from-windows-mail-or-windows-live-mail-to-thunderbird) online for Converting from Windows Mail (Not Live Mail) to Thunderbird. I'm at the Import Step. The instructions say: "In Thunderbird, go to Tools | ImportExport | Import all messages from a directory | Also from its subdirectories." Under Tools, there is an Import, but no ImportExport. When the Import option is chosen, it does not allow for a directory location, only what to import (Eveything, Mail, Contacts, etc.) When choosing "Import Everything" and pressing "Next" nothing is in the list to import. The "Next" button does nothing and the Cancel Button cancels the entire Import. Can someone explain (or point to a current and accurate article on) how to import all mail (with local mailboxes and file structures kept intact). Thanks.

Asịsa ahọpụtara

In the first paragraph of the section "Importing Windows Mail Messages", it states you must download and install the ImportExportTools add-on. Once installed, the relevant menu options will appear in TB.

http://chrisramsden.vfast.co.uk/3_How_to_install_Add-ons_in_Thunderbird.html

Gụọ azịza a na nghọta 👍 2

All Replies (2)

more options

Asịsa Ahọpụtara

In the first paragraph of the section "Importing Windows Mail Messages", it states you must download and install the ImportExportTools add-on. Once installed, the relevant menu options will appear in TB.

http://chrisramsden.vfast.co.uk/3_How_to_install_Add-ons_in_Thunderbird.html

more options

Works like a charm. Next time I promise I'll RTFM.