Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I lost some icon pictures for 2 bookmarks on my favotites bar. Refreshing didn't restore them.

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke Wesley Branton

more options

There are two blank spots on my favorites bar. When I hover the mouse over them the url pops up.

There are two blank spots on my favorites bar. When I hover the mouse over them the url pops up.

Asịsa ahọpụtara

The icon from the bookmark is determined by the website's favicon, which is set by the website developer.

If the website developer has deleted the favicon or made a mistake in the code that prevents Firefox from properly reading/loading the favicon, then Firefox's default dotted line box will be displayed as the bookmark icon.

Please navigate to the website. If there is no favicon displayed on the tab bar, then please contact the website developer about the issue.

If there is a favicon in the tab bar, please try deleting the bookmark and bookmarking it again.

Gụọ azịza a na nghọta 👍 0

All Replies (1)

more options

Asịsa Ahọpụtara

The icon from the bookmark is determined by the website's favicon, which is set by the website developer.

If the website developer has deleted the favicon or made a mistake in the code that prevents Firefox from properly reading/loading the favicon, then Firefox's default dotted line box will be displayed as the bookmark icon.

Please navigate to the website. If there is no favicon displayed on the tab bar, then please contact the website developer about the issue.

If there is a favicon in the tab bar, please try deleting the bookmark and bookmarking it again.