Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

problem with Thunderbird upgrade on Mac OSX 10.11.3 (and previous versions as well) from 31.6.0 to 38.5.1

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 3 views
  • Nzaghachi ikpeazụ nke Matt

more options

Upgrading Thunderbird on Mac 10.11.3 from 31.6.0 to 38.5.1 end up with "app not responding". Trying to "Get Messages" show the emails on the bottom line as "connected to Mail...." but nothing gets downloaded. To get out, need to do a "Force Quit". Tried to run Thunderbird as "Restart with Add-ons disabled" and it doesn't even start, show "App not responding" and need to "force quit" again. I have tried many previous upgrade of Thunderbird before (and on previous OSX versions) and with same result. Each time, end up having to restore to Thunderbird 31.6.0 with Time Machine and all is working back normally. Any suggestions or should I look for a different email client (cannot stay on older version indefinitely)? Thanks in advance for options.

Upgrading Thunderbird on Mac 10.11.3 from 31.6.0 to 38.5.1 end up with "app not responding". Trying to "Get Messages" show the emails on the bottom line as "connected to Mail...." but nothing gets downloaded. To get out, need to do a "Force Quit". Tried to run Thunderbird as "Restart with Add-ons disabled" and it doesn't even start, show "App not responding" and need to "force quit" again. I have tried many previous upgrade of Thunderbird before (and on previous OSX versions) and with same result. Each time, end up having to restore to Thunderbird 31.6.0 with Time Machine and all is working back normally. Any suggestions or should I look for a different email client (cannot stay on older version indefinitely)? Thanks in advance for options.

All Replies (1)

more options

If this were a windows machine I would say turn off the anti virus... do you even have one?