Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I'm migrating from Windows 7 to Windows 10. My online news paper link now looks for an unnamed plugin.

more options

The online newspaper link used to work in Windows 7. In Windows 10 it now opens with "plugin needed to open". It does not mention which plugin I need. This is why I had tried to refresh my Firefox. The refresh worked but it is still looking for the plugin that I apparently had in Windows 7. How can I determine which plugin I need and how can I get a copy of this plug in? My link to the online newspaper is "http://digital.olivesoftware.com/Olive/ODE/PittsburghTribuneReview/".

The online newspaper link used to work in Windows 7. In Windows 10 it now opens with "plugin needed to open". It does not mention which plugin I need. This is why I had tried to refresh my Firefox. The refresh worked but it is still looking for the plugin that I apparently had in Windows 7. How can I determine which plugin I need and how can I get a copy of this plug in? My link to the online newspaper is "http://digital.olivesoftware.com/Olive/ODE/PittsburghTribuneReview/".

Asịsa ahọpụtara

Also double-check that the Flash player is not disabled by being set to "Never Activate" on the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. On the right side, look for "Shockwave Flash" -- it might be at the bottom -- and change to either "Always Activate" to "Ask to Activate", depending on whether you want sites to be able to use Flash automatically without your permission, or whether you want to control that.


With "Ask to Activate", when you visit a site that wants to use Flash, you should see a notification icon in the address bar and usually (but not always) one of the following: a link in a black rectangle in the page or an infobar sliding down between the toolbar area and the page.

The plugin notification icon in the address bar typically looks like a small, dark gray Lego block. When the page wants to use a blocked plugin, the icon turns red to alert you to the concern.

If you see a good reason to use Flash, and the site looks trustworthy, you can go ahead and click the notification icon in the address bar to allow Flash. You can trust the site for the time being or permanently.

But some pages use Flash only for tracking or playing ads, so if you don't see an immediate need for Flash, feel free to ignore the notification! It will just sit there in case you want to use it later.

Gụọ azịza a na nghọta 👍 1

All Replies (3)

more options

The Flash player plugin. If you visit this page using Firefox, it should offer you the correct installer. Please make sure the uncheck any unwanted "extras" offered on the page:

https://get.adobe.com/flashplayer/

more options

Asịsa Ahọpụtara

Also double-check that the Flash player is not disabled by being set to "Never Activate" on the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. On the right side, look for "Shockwave Flash" -- it might be at the bottom -- and change to either "Always Activate" to "Ask to Activate", depending on whether you want sites to be able to use Flash automatically without your permission, or whether you want to control that.


With "Ask to Activate", when you visit a site that wants to use Flash, you should see a notification icon in the address bar and usually (but not always) one of the following: a link in a black rectangle in the page or an infobar sliding down between the toolbar area and the page.

The plugin notification icon in the address bar typically looks like a small, dark gray Lego block. When the page wants to use a blocked plugin, the icon turns red to alert you to the concern.

If you see a good reason to use Flash, and the site looks trustworthy, you can go ahead and click the notification icon in the address bar to allow Flash. You can trust the site for the time being or permanently.

But some pages use Flash only for tracking or playing ads, so if you don't see an immediate need for Flash, feel free to ignore the notification! It will just sit there in case you want to use it later.

more options

Thank you much....it worked!