Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost inbox on the account, e-mail deleted from server

  • 5
  • 1 nwere nsogbu anwere nsogbu a
  • 7 views
  • Nzaghachi ikpeazụ nke Zenos

more options

All incoming messages dissappeared on the account, Inbox is blank. Drafts, sent and deleted are still available. Since the e-mail doesn't exist longer we cannot download them, they are deleted from server. But all messages should still be saved in local folder: C:\Users\USER\AppData\Roaming\Thunderbird\Profiles\xgr7a3fa.default\ImapMail\imap.emailarray-1.com

Is it possible to get the inbox from local folder back to Thunderbird? Many thanks in advance.

All incoming messages dissappeared on the account, Inbox is blank. Drafts, sent and deleted are still available. Since the e-mail doesn't exist longer we cannot download them, they are deleted from server. But all messages should still be saved in local folder: C:\Users\USER\AppData\Roaming\Thunderbird\Profiles\xgr7a3fa.default\ImapMail\imap.emailarray-1.com Is it possible to get the inbox from local folder back to Thunderbird? Many thanks in advance.

All Replies (5)

more options

did your phone delete the messages as it accessed them?

more options

I didn't use the phone. This is a problem of Thunderbird on pc. The e-mail adress was deleted from server, we don't use that e-mail provider anymore. But we left the account on pc to check old e-mails, now all e-mails are lost.

more options

And the mail account was IMAP?

more options

Yes, it was IMAP.

more options

Well, that's how IMAP is supposed to work. You store the messages on a server and you view them in an email client. Delete what's on the server and it all goes away.

Close Thunderbird, locate your profile and move the appropriate mbox files (Inbox, Sent, Junk etc) to a subfolder under …\Mail\Local Folders. You'll have to do a bit of poking around to check which account folder you need to be in. Start at …\ImapMail. The contents may re-appear when you re-start Thunderbird. If not, you could try this add-on:

https://freeshell.de/~kaosmos/index-en.html#recDelMsg

or alternatively hand-edit the message store files to reset a deleted flag on each message.

Edeziri site na Zenos