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Cannot Right click and Save As

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Out of the blue, firefox no longer lets me right click and save images. This also includes important images into websites like Photobucket or anything that opens from my folder. It seems to be firefox only, as I can get into my files no problem and I can open these files as well.

https://cdn.discordapp.com/attachments/255909639483293696/262027561029074944/image.png (sorry for images having Japanese text) But the first example shows of the button that has the select image button. When I press it, normally it opens one of my folders and lets me select the file, however it is not opening anything.

https://cdn.discordapp.com/attachments/255909639483293696/262027729979834368/image.png The second image shows me trying to open something in Photoshop, which has no problem pulling up my files. This is why I think its a Firefox issue.


I would try to attach these images normally, but since its obviously not working, I used the links I had via online.

Out of the blue, firefox no longer lets me right click and save images. This also includes important images into websites like Photobucket or anything that opens from my folder. It seems to be firefox only, as I can get into my files no problem and I can open these files as well. https://cdn.discordapp.com/attachments/255909639483293696/262027561029074944/image.png (sorry for images having Japanese text) But the first example shows of the button that has the select image button. When I press it, normally it opens one of my folders and lets me select the file, however it is not opening anything. https://cdn.discordapp.com/attachments/255909639483293696/262027729979834368/image.png The second image shows me trying to open something in Photoshop, which has no problem pulling up my files. This is why I think its a Firefox issue. I would try to attach these images normally, but since its obviously not working, I used the links I had via online.

All Replies (14)

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Is this with all websites, some, a few?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

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Nope, it didn't work. It appears to be doing this on all websites.

I thought it might be a malware issue, however I ran both of my programs and nothing has been removed or effecting this,

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When you right-click, does the normal menu show up? Is 'Save As' not listed, or just not responding?

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The menu shows, as well as the other options work. However, when I click save as it just does nothing and closes the right-click menu.

https://i.gyazo.com/f48a96a1fb51ddebb65d4b8da85e00f0.png

Underlined is the same image option. So it does still appear in the menu, it just does nothing. It acts like its opened up the folder brower, but it does not.

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

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uh... didn't you already tell me to do that earlier? no it doesn't work in safe mode either. :(

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Sorry, I meant;

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

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Try to open a new window to see if the context menu works there if it happens again.

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FredMcD said

Sorry, I meant; Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there? Starting The Computer In Safe Mode;
Free Online Encyclopedia

Ah sorry for the late reply. I hate to let an update finish before I could reset my comp. When I started in safe mode, it didn't seem to change?


cor-el said

Try to open a new window to see if the context menu works there if it happens again.

Ah, it didnt work in a new window (unless I did this wrong?) It acts the same.

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Try to open the image in full screen. Take screen-shot of image (by pressing Print Scrn button from the keyboard). Open Paint. Right Click on the canvas. Select paste from the menu. Or just press Ctrl+V. Then Crop the image to your convenience. Save the image in jpg format. Hope this helps....

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Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder.
https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done.

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koolkarniharsh said

Try to open the image in full screen. Take screen-shot of image (by pressing Print Scrn button from the keyboard). Open Paint. Right Click on the canvas. Select paste from the menu. Or just press Ctrl+V. Then Crop the image to your convenience. Save the image in jpg format. Hope this helps....

Sorry, I am not sure what that is supposed to do for this problem?

FredMcD said

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then Close Firefox. Using your file browser, open the Programs Folder on your computer. Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder.
https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. Do Not remove the profiles folder. Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one. After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done.

I'll try this out. Curious though, do you know of another way to export my bookmarks? I tried to save them incase i have to reinstall firefox, however it wont export (since that would involve the folder browser to work). Since I assume a clean reinstall will erase my bookmarks, is there another way to export them before doing this? Or will i just have to open them and save the URLs to a text document or something.)

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Firefox comes in two or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And one folder in the profile of each user on the computer.

If you remove the Firefox folder, the user folders would not be affected.


These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backups of files that you choose.

OPIE {web link} Import/Export extension preferences

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FredMcD said

Firefox comes in two or more folders on all computers. They are; Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And one folder in the profile of each user on the computer. If you remove the Firefox folder, the user folders would not be affected.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backups of files that you choose.

OPIE {web link} Import/Export extension preferences

This didnt work for me the first time, But i'll give it another shot

as for the FEBE app, that also requires me to access the actual fodler browser again. Tired to work around it, but nothing ever happened. I just ended up opening each link and saveing them in a document pad to be safe.