Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have two copies running simultaneously. Please make it stop

more options

Okay, I've been all over looking for an answer to what should be a simple problem. How can I possibly have two copies of Firefox running . . . when everyone says it's not possible.

After the last update (50.1.0) I began to see two copies running. When I closed one -- using Windows Task Manager (WTM) -- I would see that copy disappear until I restarted closed tabs and then it would re-appear. Both copies appear to be active -- I can see them via WTM updating memory usage.

Sometimes I'll see one copy reporting it is using 1,700,000+K of memory -- slowing everything down. So I kill it only to have it arise anew.

It is not two different windows or two different tabs or anything else I can find. My only "proof" is that WTM shows two running and killing one only lasts a few seconds -- until I restart the tabs that were already open -- and then I have two copies again.

If I stop Firefox completely and then start it again I get two copies. If I shutdown and restart I get two copies. You want two copies, 'cause this is how you get two copies?!

I've tried to add an image to this plea for help . . . but all I'm seeing is a revolving clock-like thing . . . and I can't make THAT stop either.

dennisxxi

Okay, I've been all over looking for an answer to what should be a simple problem. How can I possibly have two copies of Firefox running . . . when everyone says it's not possible. After the last update (50.1.0) I began to see two copies running. When I closed one -- using Windows Task Manager (WTM) -- I would see that copy disappear until I restarted closed tabs and then it would re-appear. Both copies appear to be active -- I can see them via WTM updating memory usage. Sometimes I'll see one copy reporting it is using 1,700,000+K of memory -- slowing everything down. So I kill it only to have it arise anew. It is not two different windows or two different tabs or anything else I can find. My only "proof" is that WTM shows two running and killing one only lasts a few seconds -- until I restart the tabs that were already open -- and then I have two copies again. If I stop Firefox completely and then start it again I get two copies. If I shutdown and restart I get two copies. You want two copies, 'cause this is how you get two copies?! I've tried to add an image to this plea for help . . . but all I'm seeing is a revolving clock-like thing . . . and I can't make THAT stop either. dennisxxi

Asịsa ahọpụtara

More than one process is normal for the current Firefox. http://www.ghacks.net/2016/07/22/multi-process-firefox/

Multi-process Firefox is codenamed "e10s". https://wiki.mozilla.org/Firefox/multiprocess

Gụọ azịza a na nghọta 👍 1

All Replies (2)

more options

Asịsa Ahọpụtara

More than one process is normal for the current Firefox. http://www.ghacks.net/2016/07/22/multi-process-firefox/

Multi-process Firefox is codenamed "e10s". https://wiki.mozilla.org/Firefox/multiprocess

more options

Were you looking in Task Manager because Firefox isn't performing well? It would be helpful to understand the context in more detail.