Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Find email by number reported in virus scan log

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 2 views
  • Nzaghachi ikpeazụ nke christ1

more options

I've just done a full system scan, thankfully nothing came up apart from a few pieces waiting in spam email attachments.


For most of these I've managed to find the email in the archive and delete it, but a couple I can't, as very little info is given.


BitDefender reports them as:

C:\Users\<Username>\AppData\Roaming\Thunderbird\Profiles\<Profile>.default\Mail\Local Folders\Inbox=>(message 3639)

And another, but message 2886


With only this info to go on (the others had email subjects in the scan log, so were easily found) how can I go about finding them in Thunderbird and deleting them?

I've just done a full system scan, thankfully nothing came up apart from a few pieces waiting in spam email attachments. For most of these I've managed to find the email in the archive and delete it, but a couple I can't, as very little info is given. BitDefender reports them as: C:\Users\<Username>\AppData\Roaming\Thunderbird\Profiles\<Profile>.default\Mail\Local Folders\Inbox=>(message 3639) And another, but message 2886 With only this info to go on (the others had email subjects in the scan log, so were easily found) how can I go about finding them in Thunderbird and deleting them?

Edeziri site na Cooper42

All Replies (1)

more options

Thunderbird doesn't have a concept of message numbers. I don't know any way to map the number Bitdefender finds to an actual message.

I'd just let the message sit in the spam folder until it gets deleted automatically. Even with a potentially malicious attachment, it can't do any harm as long as you don't open any of them. I let Thunderbird delete spam messages automatically after 14 days. That gives you a chance to check for false positives.

In general, letting the anti-virus on-access scanner scan Thunderbird mail files is dangerous, as it can cause mail file corruption and hence loss of data. It is therefore recommended to create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

For the same reason: Don't let your anti-virus software scan incoming and outgoing messages.

Don't let your anti-virus software scan attachments.

Edeziri site na christ1