Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

windows 8.1 upload and cannot restore bookmarks

  • 1 nzaghachinzaghachi
  • 3
  • 8 views
  • Nzaghachi ikpeazụ nke cor-el

more options

Installed windows 8.1, MS said would not delete my apps - it did. All my firefox bookmarks gone. I am now trying to open the places.sqlite files, on view downloads stating it cannot download. Further i attempted locating in E:\Users\username\AppData\Roaming\Mozilla\Firefox\Profiles. Can't. Anyone anyway around this?

Installed windows 8.1, MS said would not delete my apps - it did. All my firefox bookmarks gone. I am now trying to open the places.sqlite files, on view downloads stating it cannot download. Further i attempted locating in E:\Users\username\AppData\Roaming\Mozilla\Firefox\Profiles. Can't. Anyone anyway around this?

All Replies (1)

more options

Windows may move your personal data to a C:\Windows.old folder.

If you have this folder then you can recover some specific data.

You can copy files like these with Firefox closed to the current profile folder to recover specific data. Note that you should be cautious with copying SQLite database files if you previously had problems.

  • bookmarks and history: places.sqlite
  • bookmark backups: compressed .jsonlz4 backups in the bookmarkbackups folder
  • cookies.sqlite for the cookies
  • formhistory.sqlite for saved form data
  • logins.json and key3.db (decryption key) for Passwords saved in the Password Manager
  • cert8.db and possibly cert_override.txt for (intermediate) certificates stored in the Certificate Manager
  • persdict.dat for words you added to the spelling checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other Site Preferences
  • sessionstore.js for open tabs and pinned tabs

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.