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Saved e-mail opening up as the email directly below...

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  • 1 nwere nsogbu anwere nsogbu a
  • 2 views
  • Nzaghachi ikpeazụ nke Jackil25

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I have saved a couple of e-mails into a file and now trying to access an email with attachments, but the original mail opens up as the mail directly below it, which is from a different person altogether. Desperately needing the original mail that I saved.

I have saved a couple of e-mails into a file and now trying to access an email with attachments, but the original mail opens up as the mail directly below it, which is from a different person altogether. Desperately needing the original mail that I saved.

Asịsa ahọpụtara

Try to rebuild the index file of the troubled folder.

Right-click the folder - Properties - Repair Folder

Gụọ azịza a na nghọta 👍 1

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Asịsa Ahọpụtara

Try to rebuild the index file of the troubled folder.

Right-click the folder - Properties - Repair Folder

more options

Thank you christ1, you are a lifesaver!