Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i am unable to get bookmarks of my account.

more options

Please help me to get my bookmarks from my firefox account. I am also complaint yesterday but no resolution from your side. Please help me in this issue.

Please help me to get my bookmarks from my firefox account. I am also complaint yesterday but no resolution from your side. Please help me in this issue.

Edeziri site na Paul

All Replies (3)

more options

Please give resolution on this issue as soon as posible.

more options

Hi

We are unable to access your bookmarks and other information saved in your Firefox account. it is encrypted and can only be unlocked with your user credentials - something we have done for your security and privacy.

(For the same reason, I have edited your question to remove your email address and what might be telephone numbers.)

more options

Sir maine koi account remove application nahi kiya hai. Mere bookmarks jo mere firefox account par save the aur main last time account add kiya tha new device main to receive kar liya tha magar is time maiin nahi kar pa raha hun aapke app ke updates hone ke bad jab main new app download kiya hun. Account sync. Ho pa raha hai magar bookmarks nahi show ho raha hai.

Ye mere liye bahhit jaruri hai mere bookmarks kahi miss nahi hona chahiye isliye to firefox account banake yaha save kiya magar yaha bhi aisa hoga to sir main kya karuga.

Please help me with regard. Thanking you. Hide quoted text