Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can I recover an email account I accidentally deleted?

more options

I was switching from Verizon Fios email to AOL email and was trying to configure my AOL account but deleted my Verizon Fios email account in Thunderbird before I could save all my old emails and the subheadings I had set up for each email. Any way to recover this?

I was switching from Verizon Fios email to AOL email and was trying to configure my AOL account but deleted my Verizon Fios email account in Thunderbird before I could save all my old emails and the subheadings I had set up for each email. Any way to recover this?

All Replies (2)

more options

1. Create a profile backup. 2. Create in thunderbird a new account with the same e-mail and server settings as deleted. 3. A new directory for the account with the next suffix will be created in the profile. For example, if your old email account directory was named pop.aol.com, pop-aol-1.com will be created 4. Go to Tools -> Account settings -> Server settings -> Local directory -> Browse to set the previous directory for this account and restart Thunderbird. 5. Check if e-mails are back.

more options

Excellent, thanks for this. I got my old account back with all of the sub-folders and most of some of the old emails I had. Some of the older emails in my inbox are gone but at least I got back some of it. Thank you tremendously.