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Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

firefox sync not working

albert.llg
albert.llg
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suddently firefox sync not working. I reloged to my sync account and nothing.

Here is part of the final log with that error: 1521558470800 Services.Common.TokenServerClient DEBUG Got token response: 200 1521558470800 Services.Common.RESTResponse TRACE Processing response headers. 1521558470800 Services.Common.TokenServerClient DEBUG Successful token response 1521558470800 Sync.BrowserIDManager DEBUG Successfully got a sync token 1521558470800 Sync.BrowserIDManager DEBUG _findCluster returning https://sync-516-us-west-2.sync.services.mozilla.com/1.5/88617978/ 1521558470802 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1521558470802 Sync.BrowserIDManager DEBUG Cluster value = https://sync-516-us-west-2.sync.services.mozilla.com/1.5/88617978/ 1521558470804 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1521558470804 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1521558470804 Sync.ErrorHandler ERROR Sync encountered a login error 1521558470804 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1521558470806 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1521558470806 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network (resource://services-sync/service.js:845:15) JS Stack trace: onNotify@service.js:845:15 1521558470808 Sync.Service DEBUG Not syncing: login returned false.

Any help?

suddently firefox sync not working. I reloged to my sync account and nothing. Here is part of the final log with that error: 1521558470800 Services.Common.TokenServerClient DEBUG Got token response: 200 1521558470800 Services.Common.RESTResponse TRACE Processing response headers. 1521558470800 Services.Common.TokenServerClient DEBUG Successful token response 1521558470800 Sync.BrowserIDManager DEBUG Successfully got a sync token 1521558470800 Sync.BrowserIDManager DEBUG _findCluster returning https://sync-516-us-west-2.sync.services.mozilla.com/1.5/88617978/ 1521558470802 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1521558470802 Sync.BrowserIDManager DEBUG Cluster value = https://sync-516-us-west-2.sync.services.mozilla.com/1.5/88617978/ 1521558470804 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1521558470804 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1521558470804 Sync.ErrorHandler ERROR Sync encountered a login error 1521558470804 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1521558470806 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1521558470806 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network (resource://services-sync/service.js:845:15) JS Stack trace: onNotify@service.js:845:15 1521558470808 Sync.Service DEBUG Not syncing: login returned false. Any help?

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Asịsa ahọpụtara

Hi, you make no reference to another device. So It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data. https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer#w_connect-additional-devices-to-sync_

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All Replies (2)

Shadow110
Shadow110
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Asịsa Ahọpụtara

Hi, you make no reference to another device. So It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data. https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer#w_connect-additional-devices-to-sync_

albert.llg
albert.llg Jụọ onye nwe ya ajụjụ
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Hi,

I'm using firefox sync with 3 pc's, and android device, all of them stoped sync since 12/03/2018 don't know why.

Maybe theres a problem with sync servers?

I'm not using as a backup, I use with 3 pc's, and all of them stoped sync.

I relogged in one device but is still not working, always shows a log error

You need full log?

Thanks

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