Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Why is Firefox not working after it's been downloaded?

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 2 views
  • Nzaghachi ikpeazụ nke FredMcD

millertrump2016
millertrump2016
more options

I am having to redownload Firefox because its says there is a shotcut after I have download the New Firefox. so when i come back to open foxfire on computer in the college it say shortcut and cant open them and have to redownload them

I am having to redownload Firefox because its says there is a shotcut after I have download the New Firefox. so when i come back to open foxfire on computer in the college it say shortcut and cant open them and have to redownload them

All Replies (1)

FredMcD
FredMcD
more options

millertrump2016 said

I am having to redownload Firefox because its says there is a shotcut

What is the exact error message? What Firefox were you installing? Did you get it from Mozilla.org ?

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.