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Firefox crashed but not recovered

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I uninstalled and reinstalled Firefox but still experience problem.

I try to get list of downloads but I get an all bookmarks window. I see that download completed but I don't see a list of downloads.

List of bookmarks disappeared. I try to import my bookmarks but nothing happened. List of bookmarks still empty.

I uninstalled Firefox and clean up history but nothing happened.

I uninstalled and reinstalled Firefox but still experience problem. I try to get list of downloads but I get an all bookmarks window. I see that download completed but I don't see a list of downloads. List of bookmarks disappeared. I try to import my bookmarks but nothing happened. List of bookmarks still empty. I uninstalled Firefox and clean up history but nothing happened.

All Replies (1)

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Hello,

Firefox automatically creates backups of your bookmarks, which can be helpful if your bookmarks are lost or missing. To recover them, follow the instructions below.

  1. Use one of these methods to open the Bookmarks Library window:
    • Previous Firefox versions: Click the Firefox button and click on Bookmarks. (If you don't have a Firefox button, click the Bookmarks button Bookmarks button win 2 or Bookmarks menu item and select Show All Bookmarks.)
  2. At the top of the Library window, click on Import and Backup and select Restore.
  3. Click the date of the bookmark backup you want to recover.
  4. In the new window that appears, click OK.
  5. Your bookmarks from the selected date should now be restored.

For more information, see the Restore bookmarks from backup or move them to another computer article. For other solutions, see the Recover lost or missing Bookmarks article.

Did this fix your problems? Please report back to us!

Thank you.