We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't find my junk mail folder

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke McCoy

more options

I am looking for an email that the sender has said is sent. They suggest that it may be in my junk folder. However I think that is unlikely as emails from this sender have come in to my inbox before with no trouble. However I would like to be able to check my junk folder and I can't seem to find it. Thanks for any help. Timer888

I am looking for an email that the sender has said is sent. They suggest that it may be in my junk folder. However I think that is unlikely as emails from this sender have come in to my inbox before with no trouble. However I would like to be able to check my junk folder and I can't seem to find it. Thanks for any help. Timer888

All Replies (1)

more options

Hello timer888,

I'm sorry, but Firefox 'doesn't do' email .....

Would you please take a look at this article :

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

In case you use Thunderbird, you can post your question on their support forum :

https://support.mozilla.org/en-US/products/thunderbird

(click on 'Ask a Question' at the top of the page)