Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Thunderbird Emails older than 2 weeks deleted

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 12 views
  • Nzaghachi ikpeazụ nke rendy69

Genjan
Genjan
more options

Thunderbird - Emails older than 2 weeks are deleted. Have checked don't delete messages on Synchronization & Storage tab, but inbox messages still disappear after 2 weeks. Is there any way to find old emails or keep them from being deleted after 2 weeks.

Thunderbird - Emails older than 2 weeks are deleted. Have checked don't delete messages on Synchronization & Storage tab, but inbox messages still disappear after 2 weeks. Is there any way to find old emails or keep them from being deleted after 2 weeks.

Asịsa ahọpụtara

Who is your email provider? What is their retention policy of mail on their server. That you have a synchronization and storage panel means that retention settings in Thunderbird are over ridden by the server as you are using IMAP.

Gụọ azịza a na nghọta 👍 1

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Asịsa Ahọpụtara

Who is your email provider? What is their retention policy of mail on their server. That you have a synchronization and storage panel means that retention settings in Thunderbird are over ridden by the server as you are using IMAP.

rendy69
rendy69
more options

Hello,

I have quite similar problem. I reinstalled TB today, Oct 9th and the emails dowloaded were only from the Oct 1st. Does anyone know how to download emails older than that? I'm using POP.