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recaptcha not working with Firefox 61

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  • 1 nwere nsogbu anwere nsogbu a
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  • Nzaghachi ikpeazụ nke DSRODE

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reCAPTCHAs have not been loading on any website. It works on all other browsers (unfortunately the task I need requires firefox)

I have currently tried: 

reinstalling firefox Starting in safe mode Changing security settings

When I look at the source code the iframe for the captcha is not there

reCAPTCHAs have not been loading on any website. It works on all other browsers (unfortunately the task I need requires firefox) I have currently tried: reinstalling firefox Starting in safe mode Changing security settings When I look at the source code the iframe for the captcha is not there

All Replies (10)

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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

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FredMcD said

Make sure you are not blocking content. Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

Yes the problem is still there when I start Firefox in safe mode

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And 'Tracking Protection' ?

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I have it set to "never" and have an exception for the website I'm trying to use

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Hello, a forum with the same problem was started in 2015. You can get it here: https://support.mozilla.org/en-US/questions/1101845 It said that you can clear out cookies to solve this problem. The author also said that after starting in safe mode, he started firefox in normal mode and it did! See the screenshot here: https://screenshots.firefox.com/1JmORIha1rkVnZw0/support.mozilla.org

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Anabadyo said

Hello, a forum with the same problem was started in 2015. You can get it here: https://support.mozilla.org/en-US/questions/1101845 It said that you can clear out cookies to solve this problem. The author also said that after starting in safe mode, he started firefox in normal mode and it did! See the screenshot here: https://screenshots.firefox.com/1JmORIha1rkVnZw0/support.mozilla.org

Thanks for the input but I did see this and tried everything in the thread. Which is why I posted this topic to see if anyone had any other insights or if there were issues with the most recent release

Edeziri site na DSRODE

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Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

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FredMcD said

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there? http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

Unfortunately starting in safe mode did not work either. Again recaptcha is running on every other browser from IE to chrome. But my company requires Firefox.

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If you started Windows in Safe Mode with networking along with FF then the problem is something else is blocking content there. Sounds like your company security software could be the culprit here.

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Even on my personal laptop at home I'm having the same problem. Disabled all securities and anti-virus software. Unless there's something else that could be blocking content