Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Home page - Yahoo news blocked by Norton Security

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 13 views
  • Nzaghachi ikpeazụ nke Insconsult

Insconsult
Insconsult
more options

My home page is Yahoo News. Today, every time I open Firefox the Yahoo page opens - briefly. Then Norton Security blocks the page. See the screenshots. This has happened more than six times so far this afternoon.

My home page is Yahoo News. Today, every time I open Firefox the Yahoo page opens - briefly. Then Norton Security blocks the page. See the screenshots. This has happened more than six times so far this afternoon.
Nseta ihuenyo ndị agbakwunyere

Asịsa ahọpụtara

Hi, that's strange. It seems like a "false positive" about a URL Yahoo uses to retrieve information in the background.

Could you try using the Back button on that tab to see whether it takes you back to Yahoo without triggering Norton again?

You may need to report this to them and see whether they can re-evaluate it.

Gụọ azịza a na nghọta 👍 0

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Asịsa Ahọpụtara

Hi, that's strange. It seems like a "false positive" about a URL Yahoo uses to retrieve information in the background.

Could you try using the Back button on that tab to see whether it takes you back to Yahoo without triggering Norton again?

You may need to report this to them and see whether they can re-evaluate it.

Insconsult
Insconsult Jụọ onye nwe ya ajụjụ
more options

I could not access Yahoo support - same problem every time, si I contacted Norton. Norton support checked everything, and did a reset of Firefox, and that fixed the problem.