Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Import certificate with separate key file

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 5 views
  • Nzaghachi ikpeazụ nke cor-el

Will Dennis
Will Dennis
more options

I am trying to import a personal certificate, where the cert itself is a ".pem" file, and the associated private key is in a separate ".key" file (both reside in the same folder, and both have ownership set to the user doing the import.) When I select the .pem file and click "Import", I get an error dialog stating "This personal certificate cannot be installed because you do not own the corresponding private key which was created when the certificate was requested." How can I import this certificate?

I am trying to import a personal certificate, where the cert itself is a ".pem" file, and the associated private key is in a separate ".key" file (both reside in the same folder, and both have ownership set to the user doing the import.) When I select the .pem file and click "Import", I get an error dialog stating "This personal certificate cannot be installed because you do not own the corresponding private key which was created when the certificate was requested." How can I import this certificate?
Nseta ihuenyo ndị agbakwunyere

All Replies (2)

AnnaSycamore
AnnaSycamore
more options

Hello, This is a know issue: To resolve this problem, the same computer, browser and log-in must be used for enrollment and download. If the problem persists, a replacement certificate must be submitted. https://knowledge.digicert.com/solution/SO6650.html Hope this help!

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Can you import the key file in the Certificate Manager under "Your Certificates"?

Edeziri site na cor-el