Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox suddenly stopped remembering my preferred resolution on YouTube I have to turn it down with every video to 240p I pay by the gig

  • 4
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke the-edmeister

more options

I always play YouTube at 240p because I pay for the web by the gig. Suddenly they all start playing at 480, I have to "turn it down" to 240 at the beginning of every video. Can't imagine what it cost me before I noticed. I don't close Firefox before every video. Recently cleared cookies and cache . More recently had a power failure.

I always play YouTube at 240p because I pay for the web by the gig. Suddenly they all start playing at 480, I have to "turn it down" to 240 at the beginning of every video. Can't imagine what it cost me before I noticed. I don't close Firefox before every video. Recently cleared cookies and cache . More recently had a power failure.

All Replies (4)

more options

Separate Security Issue: Update your Flash Player or remove it using these links; Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version 32.0.0.114

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

more options

Hello wonderful,

I'm not sure what makes you think that this Firefox's doing, but would you please take a look at this :

https://smallbusiness.chron.com/stop-youtube-changing-resolution-79276.html

Also see these search results .......

more options

Perhaps clearing the cookies may have deleted a Google cookie that would keep track of user settings at YouTube.