Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

How do I resolve "Unverified session" error when attempting to change my Firefox account password?

  • 1 nzaghachinzaghachi
  • 2
  • 2 views
  • Nzaghachi ikpeazụ nke cor-el

retardude
retardude
more options

I am attempting to change my Firefox account password. I followed the steps listed in https://support.mozilla.org/en-US/kb/change-your-firefox-accounts-password, unsuccessfully. When I enter my current password, then the new password and confirm, I get the error "Unverified session". I can reset my recovery key in the same browser tab, but I can't change my password. Why not?

I am attempting to change my Firefox account password. I followed the steps listed in https://support.mozilla.org/en-US/kb/change-your-firefox-accounts-password, unsuccessfully. When I enter my current password, then the new password and confirm, I get the error "Unverified session". I can reset my recovery key in the same browser tab, but I can't change my password. Why not?

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

This error usually means that you aren't using afresh login, but are using an older session.

In case of problems login to the Firefox Account via this website.