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When composing messages on eBay Australia after a few words have been typed the text disappears why?

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When composing messages on eBay Australia after a few words have been typed the text disappears. I the must then copy what’s been typed paste in into a Word doc finish the message and paste it back to the eBay message board. I have reinstalled Windows 10 and Firefox and it’s still the same.

When composing messages on eBay Australia after a few words have been typed the text disappears. I the must then copy what’s been typed paste in into a Word doc finish the message and paste it back to the eBay message board. I have reinstalled Windows 10 and Firefox and it’s still the same.

Asịsa ahọpụtara

Hello axelschanz,

Do you by any chance have the "Grammarly " add-on installed ?

If so, would you disable it and see if that will make a difference ?

That's what solved the problem for others, see :

https://community.ebay.co.uk/t5/Buyer-Central/Contacting-sellers-text-keeps-disappearing/td-p/6094486

(you'll have to scroll down some)

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Asịsa Ahọpụtara

Hello axelschanz,

Do you by any chance have the "Grammarly " add-on installed ?

If so, would you disable it and see if that will make a difference ?

That's what solved the problem for others, see :

https://community.ebay.co.uk/t5/Buyer-Central/Contacting-sellers-text-keeps-disappearing/td-p/6094486

(you'll have to scroll down some)