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Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

HELP!!! How to fix missing messages on right pane from one single email account?

  • 5
  • 1 nwere nsogbu anwere nsogbu a
  • 12 views
  • Nzaghachi ikpeazụ nke Diana G.

Diana G.
Diana G.
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I am using Mozilla Thunderbird to manage multiple email addresses. After the last update, one email addresses is not showing the messages on the right side. The email account and respective folders still show on the left pane with all the other accounts, but this one single account doesn't show the messages, the right page appear white.

I am using Mozilla Thunderbird to manage multiple email addresses. After the last update, one email addresses is not showing the messages on the right side. The email account and respective folders still show on the left pane with all the other accounts, but this one single account doesn't show the messages, the right page appear white.
Nseta ihuenyo ndị agbakwunyere

Edeziri site na Diana G.

Asịsa ahọpụtara

Try this: right-click the BMG folder, Properties, Repair Folder.

Gụọ azịza a na nghọta 👍 1

All Replies (5)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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I notice you are using 'Unified' view.

Menu icon > Folders > select 'All' Does this then display all that accounts folders and emails?

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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If reselecting Menu icon > Folders > select 'Unified' OR 'View' > Folders' > 'Unified' does not show those emails try the following.

In Thunderbird View > Folders > select 'All' Help > Troubleshooting Information click on 'Open Folder' button A new window opens showing contents of profile name folder.

Exit thunderbird now. Click on 'Mail' folder to see contents Delete: 'smart mailboxes' folder

Start Thunderbird

'View' > Folders' > 'Unified'

Diana G.
Diana G. Jụọ onye nwe ya ajụjụ
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Thank you for your responses. However, none of these fixes addressed the situation. Here is a short video of the issue in hopes that someone can help me: https://dianagiorgetti.com/wp-content/uploads/2019/09/Thunderbird-Video-.mp4

sfhowes
sfhowes
  • Top 10 Contributor
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Asịsa Ahọpụtara

Try this: right-click the BMG folder, Properties, Repair Folder.

Diana G.
Diana G. Jụọ onye nwe ya ajụjụ
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sfhowes!!! I love you!!! You saved my life. Thank you very much!.