Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

with reinstalling thunderbirb i lost all my folders and adressbock , how can i retrive them

  • 3
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke Matt

more options

was in europe and could not send or get any mail. while reinstalling thunderbird i lost my folders with important information. is there any way to get them back?

was in europe and could not send or get any mail. while reinstalling thunderbird i lost my folders with important information. is there any way to get them back?

All Replies (3)

more options

windows key +R type %appdata%\Thunderbird\profiles

what folders show in the file manager? most specifically is there more than one.

more options

thanks, but it did not work. windows could not find the files.

more options

so when you hit the ok or enter key with %appdata%\Thunderbird\profiles in the windows run dialog box what happened?

When I do it windows file explorer opens and shows me the profiles folder inside the appdata\roaming\thunderbird folder.

everyone that installs thunderbird has that folder, so I am assuming you did not type in the text correctly.