Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Need help on Firefox Send. Recipiant always sees "Link Expired"

more options

Sometimes sending a large file works, but mostly it doesn't. What would cause the recipient to see "Link Expired"? This occurs even when the file is sent with a 7 day expiration time, and one download. Any suggestions?

Sometimes sending a large file works, but mostly it doesn't. What would cause the recipient to see "Link Expired"? This occurs even when the file is sent with a 7 day expiration time, and one download. Any suggestions?

Asịsa ahọpụtara

Hi

Can I recommend trying setting it up two downloads? It may be the case that the recipient is not downloading the file on the first attempt.

Gụọ azịza a na nghọta 👍 0

All Replies (3)

more options

Asịsa Ahọpụtara

Hi

Can I recommend trying setting it up two downloads? It may be the case that the recipient is not downloading the file on the first attempt.

more options

Hi, that didn't work, and password, although correct, not responding, about to give up and have a serious look at Wordpress....

more options

Hi Seburo,

Sorry for the overdue reply. Finally succeeded with a transfer, took your advice and set for longer download time, but also knocked out the need for password, as that seemed to create problems too. Many thanks.