Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Thunderbird folderpane and mailpane is empty.

  • 3
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke Wayne Mery

Paul Hagenaars
Paul Hagenaars
more options

I have four mailboxes and I keep them on a folder on my network. Sinds I downloaded the latest version of Thunderbird I cannot see my mailboxes anymore. I have adjusted my profile for this and it always worked perfectly. Thunderbird can read my messages and I can search in my messages. If I open the search messages dialog Thunderbird shows my 4 emailboxes but they don't show up in the folderpane and my messages don't showup in the folderpane. The image shows the empty folder and massage pane.

I have four mailboxes and I keep them on a folder on my network. Sinds I downloaded the latest version of Thunderbird I cannot see my mailboxes anymore. I have adjusted my profile for this and it always worked perfectly. Thunderbird can read my messages and I can search in my messages. If I open the search messages dialog Thunderbird shows my 4 emailboxes but they don't show up in the folderpane and my messages don't showup in the folderpane. The image shows the empty folder and massage pane.
Nseta ihuenyo ndị agbakwunyere

All Replies (3)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

There are some cases where this can be fixed by rebuilding the global database. It is worth seeing if you are experiencing the same problem. Please exit thunderbird. Delete the global-messages-db.sqlite file from the profile folders and restart Thunderbird. Info: https://support.mozilla.org/en-US/kb/rebuilding-global-database

Paul Hagenaars
Paul Hagenaars Jụọ onye nwe ya ajụjụ
more options

This didn't work

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

What version of Thunderbird were you using prior to downaloading?