Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

error in downloading files

  • 7
  • 2
  • 2 views
  • Nzaghachi ikpeazụ nke Paul

more options

I am having trouble downloading files with Mozilla Firefox. I keep getting an error in downloading that it was not possible to download the file, e.g. pdf. what can I do? is it a blockage in the browser settings? or maybe where in the phone settings?

I am having trouble downloading files with Mozilla Firefox. I keep getting an error in downloading that it was not possible to download the file, e.g. pdf. what can I do? is it a blockage in the browser settings? or maybe where in the phone settings?
Nseta ihuenyo ndị agbakwunyere

Asịsa ahọpụtara

Today's update has fixed the problem. Thank you for your help. best regards

Gụọ azịza a na nghọta 👍 0

All Replies (7)

more options

Hi

Thank you for your question. This is an issue that is due to be resolved in an update due to land on your device this week.

more options

Despite updating the application, there is still an error in downloading files from websites.

more options

Hi

What is the address of the site that you are trying to download files from?

more options

Hello, it does not matter from which site the files are downloaded. The problem occurs both in downloading, for example, pdf regulations from the bank and from files from this website https://amazfitwatchfaces.com/pace/view/6948. In the browser on the computer there are no such problems.

more options

Hello, it doesn't matter what page the files are downloaded from. The error occurs both in downloading pdf files. e.g. bank regulations, as well as pages with shields on smartwatches. I have Android 10 One UI 2.5 installed.

more options

Asịsa Ahọpụtara

Today's update has fixed the problem. Thank you for your help. best regards

more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.