Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

firefox randomly restarts a few times a day. no error no. no crash report. and not able to restore tabs.

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 9 views
  • Nzaghachi ikpeazụ nke FredMcD

ton_wittenberg
ton_wittenberg
more options

so this happens a few times a day. my firefox randomly restarts and all tabs are gone. no error no notification nothing. it also happens in safe mode. i already tryed to "refresh" firefox that did not fix the issue. my firefox is up to date. im on windows 10 which is als up to date. please advise cause its driving me crazy to lose my tabs every few hours..

so this happens a few times a day. my firefox randomly restarts and all tabs are gone. no error no notification nothing. it also happens in safe mode. i already tryed to "refresh" firefox that did not fix the issue. my firefox is up to date. im on windows 10 which is als up to date. please advise cause its driving me crazy to lose my tabs every few hours..

All Replies (1)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version?

Version 87.0, first offered to Release channel users on March 23, 2021 Version 88.0, first offered to Release channel users on April 19, 2021 Version 88.0.1, first offered to Release channel users on May 5, 2021


Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar.