Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Firefox Sync account has lost all data

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke Eiq

Eiq
Eiq
more options

I've reinstalled my PC. First thing first I downloaded FF and installed it. Login to Firefox Sync. And it's empty. No history, no tabs, no passwords, everything is gone. I've check that I logged into correct account. And yes I can track many previous emails from this account. Why did Sync lost all data? Is there a history that I can use to restore my lost data? Thanks!

I've reinstalled my PC. First thing first I downloaded FF and installed it. Login to Firefox Sync. And it's empty. No history, no tabs, no passwords, everything is gone. I've check that I logged into correct account. And yes I can track many previous emails from this account. Why did Sync lost all data? Is there a history that I can use to restore my lost data? Thanks!

Asịsa ahọpụtara

OK I see now. Resetting your password deletes synced data. Although I don't see why. I usually don't throw all the furniture away when I change my lock. I didn't even wanted to reset my password. I just could not remember it so I clicked "Forgot my password" and from then it was just all on auto as this is a standard procedure now days. I better won't use this future at all, seems kinda useless now. Thanks for the response!

Gụọ azịza a na nghọta 👍 0

All Replies (2)

TyDraniu
TyDraniu
  • Top 25 Contributor
more options

Did you change a password?

Eiq
Eiq Jụọ onye nwe ya ajụjụ
more options

Asịsa Ahọpụtara

OK I see now. Resetting your password deletes synced data. Although I don't see why. I usually don't throw all the furniture away when I change my lock. I didn't even wanted to reset my password. I just could not remember it so I clicked "Forgot my password" and from then it was just all on auto as this is a standard procedure now days. I better won't use this future at all, seems kinda useless now. Thanks for the response!