Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Need to get address book, etc from back up HDD

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke AgnesRM

psuddeth1
psuddeth1
more options

I updated from Windows 7 to W10,and would like to import my address book, folders, etc. from my back-up HDD disc. When I go to Thunderbird>Tools>Import I'm given the message "No application to import data from found." with no Browse option. What do I do?

I updated from Windows 7 to W10,and would like to import my address book, folders, etc. from my back-up HDD disc. When I go to Thunderbird>Tools>Import I'm given the message "No application to import data from found." with no Browse option. What do I do?

All Replies (1)

AgnesRM
AgnesRM
more options

Read the article on 'Profiles - Where Thunderbird stores your messages and other user data', and especially the part about moving your profile. You can easily retrieve all the folders, emails, addresses and settings - everything at once in one simple process, as long as the Profile folder is complete. If you used a backup tool that makes incremental backups or compresses or encrypts the backup you will need to restore with the same tool to create a complete profile folder and contents.