Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Tried 5 times to download Firefox Each time get the message in a box " 7zip can not create temp folder archive" This is not helpful.

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 35 views
  • Nzaghachi ikpeazụ nke cor-el

whu9758106
whu9758106
more options

Tried 5 times to download Firefox Each time get the message in a box " 7zip can not create temp folder archive" when I attempt to execute the .exe file This is not helpful. What is this "temp folder archive" and where is it???

William Hughes.

Tried 5 times to download Firefox Each time get the message in a box " 7zip can not create temp folder archive" when I attempt to execute the .exe file This is not helpful. What is this "temp folder archive" and where is it??? William Hughes.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The Firefox installer is a self extracting 7-ZIP archive. To be able to install Firefox the files in the archive need to be extracted to a temp folder in the Windows Temp (%TEMP%/%TMP%) folder location. This error means that the 7-ZIP stub extractor isn't able to create a temp folder to extract the files. It could that security software or your IT department is blocking 7-ZIP archives.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.