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Lost all bookmarks after FF for Android updated Oct. 14

  • 1 nzaghachinzaghachi
  • 1 nwere nsogbu anwere nsogbu a
  • 10 views
  • Nzaghachi ikpeazụ nke Paul

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Hello, I have used FF for Android for years on my Samsung Galaxy S10, and previous Samsung phones, without problem. However, the update on Oct. 14 to, I believe, Ver. 93.2.0 wiped out all my bookmarks on my phone. I should have realized what happened when the two bookmarks saved to my phone's home screen disappeared. Later I discovered they were all gone. I did not have the FF Android bookmarks synced to my PC account because I have gathered them separately over the years, and I did not want to lose any during the sync. I have backed up my phone to my PC, but apparently bookmarks are not included in the backup process. Is there anyway to recover these bookmarks? Thank you in advance, T

Hello, I have used FF for Android for years on my Samsung Galaxy S10, and previous Samsung phones, without problem. However, the update on Oct. 14 to, I believe, Ver. 93.2.0 wiped out all my bookmarks on my phone. I should have realized what happened when the two bookmarks saved to my phone's home screen disappeared. Later I discovered they were all gone. I did not have the FF Android bookmarks synced to my PC account because I have gathered them separately over the years, and I did not want to lose any during the sync. I have backed up my phone to my PC, but apparently bookmarks are not included in the backup process. Is there anyway to recover these bookmarks? Thank you in advance, T

All Replies (1)

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Hi

I am sorry, but unless you had them previously synced to another copy of Firefox, it will not be possible to recover that data.