Firefox crash consistently
Hello,
For a few weeks now, I have a lot of crash when using firefox (I'm on windows 10). Not the whole application is crashing, just the current tab that I'm browsing. It said that a random error occured and offer me to reload the tab. It then works but crash again a few moment later (irregular). I tried to update my drivers, to uninstall and reinstall firefox (even did a full wipe of the app and its files before installing again), I tried some old firefox versions but I always have the same issue.
When I check the event viewer I have these kind of error for firefox.exe : Faulting application name: firefox.exe, version: 96.0.3.8061, time stamp: 0x61f17d54 Faulting module name: xul.dll, version: 96.0.3.8061, time stamp: 0x61f17d85 Exception code: 0xc0000005 Fault offset: 0x0000000001e75563 Faulting process id: 0x1a84 Faulting application start time: 0x01d81552ce22efba Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Program Files\Mozilla Firefox\xul.dll Report Id: 6154e84a-b617-4067-a5f6-b49760fffb03 Faulting package full name: Faulting package-relative application ID:
Also : Faulting application name: firefox.exe, version: 96.0.3.8061, time stamp: 0x61f17d54 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x000023b9195c61f0 Faulting process id: 0x530 Faulting application start time: 0x01d815a90b9d30db Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: unknown Report Id: 8eb2ef4f-ee3e-4e92-b25b-37f1e1c6eec0 Faulting package full name: Faulting package-relative application ID:
Any idea on how to solve my problem please ?
Thanks in advance
All Replies (6)
Hello,
Unfortunately I still have the same crashes with the 32bits version.
bp-2dac7eb5-7755-4999-90ff-f2d1b0220201
I feel like it's even worse, can't watch a youtube video for more than a minute, it always crashes...
I called for more help.
bp-2dac7eb5-7755-4999-90ff-f2d1b0220201 = Uptime 128 seconds (2 minutes and 8 seconds)
Signature: js::jit::SetPropIRGenerator::tryAttachStub
Crash Reason EXCEPTION_ACCESS_VIOLATION_READ
Hello,
It seems that xul.ddl is in a lot of the report crashes. Is there a way to replace/repair it?
xul.dll = Firefox
As you already tried installing another Firefox, you may want to wait for others to help.
XUL.dll is a very large file that contains the compiled C++ code for the user interface apart from JavaScript files and other data files stored in the two omni.ja archives, so it isn't a surprise that a lot of crashes involve this file.