Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox bookmarking problem

  • 6
  • 1 nwere nsogbu anwere nsogbu a
  • 3 views
  • Nzaghachi ikpeazụ nke FredMcD

more options

When I go to bookmark a web site, as I start to type the bookmark folder name it vanishes.

I have to go into the bookmarks folder, find the no name folder and type in the new folder name. 

As I start typing I have to enter the first letter twice as first strike does not work.

I have thousands of bookmarks which are set up in a Book, Chapter, Paragraph, Sentence format. So when a new folder goes missing it is easy to find the unnamed or a folder with no name. Thank you for the help.

When I go to bookmark a web site, as I start to type the bookmark folder name it vanishes. I have to go into the bookmarks folder, find the no name folder and type in the new folder name. As I start typing I have to enter the first letter twice as first strike does not work. I have thousands of bookmarks which are set up in a Book, Chapter, Paragraph, Sentence format. So when a new folder goes missing it is easy to find the unnamed or a folder with no name. Thank you for the help.

Asịsa ahọpụtara

It is now 4 days since I was told to try switching to Safe Mode which got rid of the problem. Since then I have bookmarked many pages and it has worked perfectly so far. Thank you Fred McD. I shall remember your advise and when Firefox start the problem again I will switch to Safe Mode and hopefully it will stop. I have had this problem for a long time about 15 months. Tried many firefox rebuilds, updates, but the problem has persisted even with a windows update from 10 to 11. I am very pleased that your simple fix has stopped it for now. I hope it has gone for good. Thank you.

Gụọ azịza a na nghọta 👍 0

All Replies (6)

more options

Are you using Sync to sync the bookmarks to a mobile device as that can be a cause for such an issue ?

more options

Thanks. I have turned sync off and will let you know how it goes in a few days. Thanks You. Bonner Martin

more options

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

more options

After stopping sync the problem was still there. After switching to safe mode the problem was not there, when I tried making a new folder. Switching back to normal mode again it worked perfectly. It will be interesting to see how long it lasts until it plays up again. I have had this problem for over one year. Will report in a few day thanks Bonner Martin

more options

Asịsa Ahọpụtara

It is now 4 days since I was told to try switching to Safe Mode which got rid of the problem. Since then I have bookmarked many pages and it has worked perfectly so far. Thank you Fred McD. I shall remember your advise and when Firefox start the problem again I will switch to Safe Mode and hopefully it will stop. I have had this problem for a long time about 15 months. Tried many firefox rebuilds, updates, but the problem has persisted even with a windows update from 10 to 11. I am very pleased that your simple fix has stopped it for now. I hope it has gone for good. Thank you.

more options

It's possible that Safe Mode removed a corrupted file.