Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

whatsapp web is not loading

more options

my whatsapp web page doesnt load anymore and it just gets struck on a white screen, i have tried to delete cookies reinstall the browser but nothing happens. Im using endeavor os

my whatsapp web page doesnt load anymore and it just gets struck on a white screen, i have tried to delete cookies reinstall the browser but nothing happens. Im using endeavor os
Nseta ihuenyo ndị agbakwunyere

All Replies (10)

more options

i have found the solution i was using an extension which was disabling javascript code to run

more options

Care to tell us what extension was responsible?

more options

https://addons.mozilla.org/en-US/firefox/addon/disable-javascript/ it was this extension, i had downloaded it by mistake.

more options

Thanks. In my case, with all extensions fully disabled WhatsApp Web is still not working (not loading).

I even disabled Firefox's Enhanced Tracking Protection for https://web.whatsapp.com/ to no avail.

Will keep trying...

Edeziri site na afrachel

more options

do one thing just refresh your browser go to about:support and just refresh firefox, it will remember all the passwords and cookies but will set default values in about:config, try this and if you use firefox sync it will automatically download all your extensions.

more options

Many thanks. It did the trick.

Not sure how as the problem was only for loading the new WhatsApp Web, nothing else, but it's working and no data was lost (except for the dictionaries, that had to be reinstalled).

Best.

Edeziri site na afrachel

more options

hey afrachel, happy to help!! sorry you lost your dictionaries

more options

It's OK. Just a minor inconvenience.

The strange thing is that WhatsApp Web is still no loading in private windows. It loads fine in standard windows/tabs, but not during Private Browsing. :-(

Edge's InPrivate windows work fine with WhatsApp Web.

Edeziri site na afrachel

more options

Because firefox is suck!!!!!!!!!!!

web.whatsapp.com is not loading on Firefox

Please,

it is NOT about - old version - cookie, cache - old computer - refresh this or that - restart computer

No, it is not none of the above!

Firefox simply incapable to load web.whatsapp.com

firefox does not or can not load web.whatsapp.com

Ubuntu 22.04 Firefox 100.0.1

more options

lmao try to refresh the browser also update whatsapp in your phone, that also works sometimes ig:(