Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

Missing Bookmarks

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 27 views
  • Nzaghachi ikpeazụ nke Wayn58

Wayn58
Wayn58
more options

An automatic update of Firefox which resulted in a "quit/create new profile" choice has removed all my bookmarks

Of the four profiles stored in "about:profile" three are identical (ie. have only the default bookmarks stored) and one, generates a "quit/create new profile" message.

The "bookmarksbackup" folder (in /home/user/.Mozilla/Firefox/zs1jki8t.default) is empty.

The "import/backup" option (in Manage Bookmarks) offers nothing to choose. There is no 'list of dated automatic backups.'

Firefox did not create an "Old Firefox Data" folder on the desktop.

Browser privacy "strict". "Never remember history" was selected.

Running Firefox in Manjaro (Linux)

Help.

An automatic update of Firefox which resulted in a "quit/create new profile" choice has removed all my bookmarks Of the four profiles stored in "about:profile" three are identical (ie. have only the default bookmarks stored) and one, generates a "quit/create new profile" message. The "bookmarksbackup" folder (in /home/user/.Mozilla/Firefox/zs1jki8t.default) is empty. The "import/backup" option (in Manage Bookmarks) offers nothing to choose. There is no 'list of dated automatic backups.' Firefox did not create an "Old Firefox Data" folder on the desktop. Browser privacy "strict". "Never remember history" was selected. Running Firefox in Manjaro (Linux) Help.

Asịsa ahọpụtara

From what you write it seems that the bookmarks are in the profile you can't open. With Firefox closed, you should be able to find that profile and copy data to the profile you want to use.

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile

Gụọ azịza a na nghọta 👍 0

All Replies (2)

Terry
Terry
more options

Asịsa Ahọpụtara

From what you write it seems that the bookmarks are in the profile you can't open. With Firefox closed, you should be able to find that profile and copy data to the profile you want to use.

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile

Wayn58
Wayn58 Jụọ onye nwe ya ajụjụ
more options

Thanks very much Terry.