Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Downloading files fails, Ubuntu snap install, possible workaround

  • 1 nzaghachinzaghachi
  • 0
  • 11 views
  • Nzaghachi ikpeazụ nke cor-el

more options

After visiting many sites, and removing and reinstalling the snap, logging out of sync, using troubleshooting mode, and a few other tests, I figured out that checking the "Always ask you where to save files" disables downloading. When I click to download, the page refresh button cycles and no other action occurs, there should be a pop-up to give choice about where to download the file.

I assume it has to do with file permissions with snap and the possibility of going outside of /home. Once I unclick "always ask.." I am able to download again.

Firefox 104, Ubuntu 22.04. Brand new OS install.

After visiting many sites, and removing and reinstalling the snap, logging out of sync, using troubleshooting mode, and a few other tests, I figured out that checking the "Always ask you where to save files" disables downloading. When I click to download, the page refresh button cycles and no other action occurs, there should be a pop-up to give choice about where to download the file. I assume it has to do with file permissions with snap and the possibility of going outside of /home. Once I unclick "always ask.." I am able to download again. Firefox 104, Ubuntu 22.04. Brand new OS install.

All Replies (1)

more options