Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

I keep getting a "the folder could not be found"

  • 2
  • 1 nwere nsogbu anwere nsogbu a
  • 1 view
  • Nzaghachi ikpeazụ nke fischer9

fischer9
fischer9
more options

Ever since I updated to 102.x I keep getting a "folder could not be found error" TB disables the filter and remove the folder form the filter actions. I immediately add the folder back to the search actions and reactivate the filter and it runs just fine. This occurs almost every day with different folders. It appears to only occur on the first launch of the day.

The error code in the filter log is 0x80550009

I'm using TB 102.4.1, it occurs on an IMAP account, the folders are used the 2 saved searches and a filter, the folders are set to synchronize, and the compact all folders when it will save over ___ is enabled. Although I don't have any evidence to support this, I believe that the searches, filters, and/or automatic compacting of folders are somehow interfering with each other.

Ever since I updated to 102.x I keep getting a "folder could not be found error" TB disables the filter and remove the folder form the filter actions. I immediately add the folder back to the search actions and reactivate the filter and it runs just fine. This occurs almost every day with different folders. It appears to only occur on the first launch of the day. The error code in the filter log is 0x80550009 I'm using TB 102.4.1, it occurs on an IMAP account, the folders are used the 2 saved searches and a filter, the folders are set to synchronize, and the compact all folders when it will save over ___ is enabled. Although I don't have any evidence to support this, I believe that the searches, filters, and/or automatic compacting of folders are somehow interfering with each other.

All Replies (2)

riker1
riker1
more options

is there a way to check the rules where folder action is empty? LOOKS LIKE the folder action is empty aftr the rule was hit....

Edeziri site na riker1

fischer9
fischer9 Jụọ onye nwe ya ajụjụ
more options

I will have to wait until it happens again. For awhile it was occurring on the first launch of every day. Maybe the issue was resolved now that I am using TB 102.4.2.

Yes, the folder action was blanked out. Apparently TB encountered a filter error, blanked out the folder action on the filter, then reported "the folder could not be found" error.