Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Exchange & gmail probs with upgrade to thunderbird 102.7.0

  • 4
  • 2
  • 7 views
  • Nzaghachi ikpeazụ nke mike611

more options

I just upgraded to 102.7.0 and now my work email connections to 2 different Office365 exchange servers will not authenticate, and neither will my gmail connection. All worked fine before the upgrade. All work on older versions on other computers.

I just upgraded to 102.7.0 and now my work email connections to 2 different Office365 exchange servers will not authenticate, and neither will my gmail connection. All worked fine before the upgrade. All work on older versions on other computers.

All Replies (4)

more options

Looking at this comment on Bugzilla:

https://bugzilla.mozilla.org/show_bug.cgi?id=1685414#c45 (and following comments)

I think I know what is going on...but wow, did thunderbird not handle this upgrade well. There should have been warnings and help available to users when it was apparent the developers new this was going to happen. Doesn't matter if it happened because Microsoft was non-responsive, the app developers need to mitigate foreseeable problems for users. When I went to look at the release notes for the upgrade, as of 1:39 pm EST, they do not exist!

more options

Having read this minutes before lobbing in here, I actually understood as well. https://thunderbird.topicbox.com/groups/enterprise/T262ef074c0833a12/important-thunderbird-102-7-0-and-microsoft-365-enterprise-users

Lets see if anyone responds to my comments.

more options

But, that should not affect gmail, so there may be more to your issue.

more options

No matter the reason, I just want to say thanks for fixing the Exchange authentication issue - much appreciated. It should be noted that the suggested roll back to 106.1 was a very easy temporary fix while things were being sorted out.