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cannot setup gmail to work in thunderbird

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hello I am not very sucessful setting up my gmail (imap) in thunderbird - I have enabled imap in my gmail account for the email I want to use - I reckon this could be the problem , when I sign into my gmail I do not get this message window pop up at all: I wonder why I am not getting the window popup available for me to allow access to gmail from thunderbird? - is that a question for thunderbird support or gmail support?


Thanks

hello I am not very sucessful setting up my gmail (imap) in thunderbird - I have enabled imap in my gmail account for the email I want to use - I reckon this could be the problem , when I sign into my gmail I do not get this message window pop up at all: I wonder why I am not getting the window popup available for me to allow access to gmail from thunderbird? - is that a question for thunderbird support or gmail support? Thanks
Nseta ihuenyo ndị agbakwunyere

Asịsa ahọpụtara

thank you for help. sussed out in end what was stopping it working is that I have AVG antivirus and the mail sheild was stopping it. I temporarily stopped that and then like magic Gmail all worked as it should in thunderbird. cheers.

Gụọ azịza a na nghọta 👍 0

All Replies (5)

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here is the message I am getting in thunderbird and I am using the correct password

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-07-11-05-42-46-b8bd28.png

Edeziri site na Andy In Ireland

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here is the message I am getting in Thunderbird when i try to set it up and I am using the correct gmail password

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Be sure to OMIT the password and include your full email id.

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Gmail does not allow the web password to be used on a PC. So, is that the correct password? Only if it is the one that Google generated for you.

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Asịsa Ahọpụtara

thank you for help. sussed out in end what was stopping it working is that I have AVG antivirus and the mail sheild was stopping it. I temporarily stopped that and then like magic Gmail all worked as it should in thunderbird. cheers.