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Echekwara usoro a. Biko jụọ ajụjụ ọhụrụ ma ọ bụrụ na ị chọrọ enyemaka.

INFO Folder has disappeared after upgrade.

wmalle
wmalle
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After an upgrade, was not able to receive new emails, but had all the current folders. After waiting overnight, I am able to send and receive new emails, BUT an INFO Folder (not Local Folder) has disappeared with lots of important messages. Any suggestions on how to retrieve that INFO Folder? Thank You in advance. 

  -   Will M.
After an upgrade, was not able to receive new emails, but had all the current folders. After waiting overnight, I am able to send and receive new emails, BUT an INFO Folder (not Local Folder) has disappeared with lots of important messages. Any suggestions on how to retrieve that INFO Folder? Thank You in advance. - Will M.

All Replies (5)

Wayne Mery
Wayne Mery
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Is it better with 115.2.2 or 115.2.3? Are you using View > Folders > Unified? Is it better with View > Folders > All?

wmalle
wmalle Jụọ onye nwe ya ajụjụ
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Thanks, Wayne Mery, but toggling from "Unified" to "All" Folders did not make my missing Info Folder reappear.

Wayne Mery
Wayne Mery
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Who is your mail provider? Does the folder show in the subscription list after right+click in folder pane ?

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wmalle
wmalle Jụọ onye nwe ya ajụjụ
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Hi, Wayne Mery.

Optimum. and NO, Right clicking on Folder pane does NOT seem to resolve the disappearance of the "INFO" Folder. Thsnk you for trying. -Will M.

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Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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If it's an imap folder I'm sure the data is still there. We have more fixes coming over the next week that might help.