Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Yubikey information not passing?

more options

Currently on macOS Firefox 117.0.1 and in the last week I noticed I can't authenticate with my Yubikey anymore. The browser will prompt for the key ("touch your security key", etc.). While the prompt will go away after I activate my key, the browser window won't advance past the authentication page. Short story-- I haven't been able to use my Yubikey for any site recently.

Currently on macOS Firefox 117.0.1 and in the last week I noticed I can't authenticate with my Yubikey anymore. The browser will prompt for the key ("touch your security key", etc.). While the prompt will go away after I activate my key, the browser window won't advance past the authentication page. Short story-- I haven't been able to use my Yubikey for any site recently.

All Replies (2)

more options

You should contact Yubikey support if their software isn't responding to logins.

more options

Updated browser 118.0.1 seems to have done the trick. Yubikey functionality is now working.